Engie Romania
B2B purchase-payment platform
With over 48 unique prototypes, more than 155 pages of technical documentation, and 12 different user roles, I managed to deliver the design of a virtual purchase-payment platform for ENGIE Romania.
Visual Design
UI & UX Design
ENGIE is a French multinational utility company with a revenue of over 60.1 billion in 2019. The company required the design and development of an online platform to automate the purchase-payment flow. The platform needed to include features such as a virtual environment for interactions between the beneficiary and the supplier, validation of purchases without orders, and electronic storage of supporting documents. Additionally, functionalities such as user administration, nomenclature administration, internal emailing, notifications management, log in & audit, contract migration/creation, and contracts management were necessary.
The project began in the summer of 2020. I joined the project team after the main UX designer left the company in October 2020, finding the project in disarray. The user flows were unclear, the technical requirements were not being met, and the project was facing a looming deadline.
My role was to enhance the existing flows and screens, expedite the design process, and improve the design-development collaboration. I closely collaborated with a Project Manager, two Business Analysts, and a development company. Despite my efforts, I encountered constraints related to the back-end architecture, preventing me from finding quick solutions due to technical restrictions.
As the design lead, I integrated UX design processes into Agile methodologies, keeping the needs of the developers and the user roles in mind. Due to time constraints, I didn't create wireframes, but luckily, the client provided an existing design system called the Fluid Design System.
Using the Fluid Design System, I was able to quickly deliver prototypes for validation by the business analyst, technical team, and stakeholders.
The process involved sifting through 155 pages of technical requirements and addressing 12 user roles. The project was divided into 3 main sections, each with various use cases and scenarios. Furthermore, the entire business process was broken down into 66 different user flows.
Key Takeaways
- Implemented a quick design process effectively.
- Successfully resolved various technical issues by trying out different UI approaches.
- Maintained excellent communication and worked closely with the team.
- Presented various workflows to non-technical stakeholders.
- Exceeded expectations in delivering solutions.
